Updated
11/7/08





















Click on the picture above to learn more about our
HAWAII SPECIAL!

TRAVELER SATISFACTION SURVEY

Thank you for choosing Capitol Travel! 
We appreciate your business and your satisfaction is important to us.  Please take a moment to complete our survey to help us better serve you in the future.  Thank you!

Name

Company

Email Address

Travel Agent's Name

Have you traveled through Capitol Travel Before?

How did you hear about us?

Travel Destination/Date

Hotel (if applicable)

How satisfied were you with the destination?

What did you like or dislike about this destination?
How satisfied were you with the hotel?

What did you like or dislike about this hotel?

PLEASE RATE THE FOLLOWING:

Friendly, professional staff      
Knowledgeable staff 
Professional, helpful agent  
Attitude of agent      
Offered the lowest airfare 
Alternative fares offered   
Accuracy of reservations/documents 
Cancel/Change penalties explained clearly 
Time it took to return your calls 
Received correct frequent flyer credits
Usefulness, effectiveness of website 
Overall experience with Capitol Travel    

Any suggestions for how we can improve our service to you?

Any suggestions or ideas for our website?

Will you travel through Capitol Travel for your next trip?

If you answered no, please explain

Thank you very much for your time!